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CONTENTS
DISCLAIMER
PREFACE
CHAPTER 1: HISTORY OF PRIVATE INQUIRY AGENTS
CHAPTER 2: SURVEILLANCE DEFINED
The case of fraudulent kosher
CHAPTER 3: WHY THINGS ARE SEEN
The case of the inquisitive cow
CHAPTER 4: BACKGROUND CHECKS
ELECTORAL ROLLS
ELECTORAL ROLL ACCESS
The case of conflicting interests
TELEPHONE DIRECTORIES
AUSTRALIAN SECURITIES INVESTMENT COMMISSION (ASIC)
NSW OFFICE OF FAIR TRADING
DEPARTMENT OF LANDS
COUNCIL RECORDS
INSOLVENCY AND TRUSTEE SERVICE AUSTRALIA (ITSA)
COURT RECORDS
AUSTRALIAN BUSINESS REGISTER (ABR)
CREDIT & INSURANCE DATABASES
AUSTRALASIAN LEGAL INFORMATION INSTITUTE (AUSLII)
WEB SEARCHES
TRADING / TENANT REFERENCE DATABASES
MEDIA SEARCHES
MAP & ROUTE NAVIGATION
CHAPTER 5: SURVEILLANCE PREPARATION
PRE-SURVEILLANCE INQUIRIES (URBAN)
DEPARTURE CHECKLIST
CHAPTER 6: PRETEXT CALLS
The case of injured testicles
The case of being taken for a ride
The case of swindling the bank
PRETEXT SUGGESTIONS
CHAPTER 7: IDENTIFYING PEOPLE
IDENTIFICATION TECHNIQUES
The case of a wandering pot plant
CHAPTER 8: CAMERA TECHNIQUES
CHAPTER 9: STARTING SURVEILLANCE
ON ARRIVAL – FIRST TIME
ON ARRIVAL – GENERALLY
DRIVE-PAST
PHOTOGRAPHS
CHAPTER 10: MANAGING SECURED AREAS
The case of long airport delays
GAINING ACCESS TO BUILDINGS
CHAPTER 11: MANAGING APARTMENTS
IDENTIFYING UNIT NUMBERS
ELIMINATION
PHONE RINGING METHOD
LIGHT METHOD
MAIL METHOD
NOTE METHOD
GARBAGE CLUES
REAL ESTATE CLUES
EARLY WARNING BUGS
CALL-OUT METHOD
SURVEILLANCE ON UNITS
CHAPTER 12: MANAGING SHOPPING CENTRES
TROLLEY CAM
The case of bad table service
CHAPTER 13: MANAGING CAR PARKS
CHAPTER 14: MANAGING BUILDINGS
CHAPTER 15: MANAGING TRAINS
CHAPTER 16: MANAGING BUSES
CHAPTER 17: MANAGING TAXIS
The case of the undercover taxi driver
CHAPTER 18: MANAGING THE ENVIRONMENT
INCREASING EXPOSURE TIME
EARLY WARNING DEVICES
The case of the Paparazzi PI
The case of the Belmore Bomber
CHAPTER 19: STATIC SURVEILLANCE (STAKEOUTS)
STAKEOUT PARKING GUIDE
WHEN TO CONDUCT SURVEILLANCE?
CHAPTER 20: FOLLOWS BY FOOT
The case of the stolen noodles
CHAPTER 21: FOLLOWS BY VEHICLE
DEPARTURES
DURING A FOLLOW
ARRIVALS
LOST CONTACT RESPONSE
CHAPTER 22: SURVEILLANCE VEHICLE CONSIDERATIONS
VEHICLE INVENTORY
VEHICLE SETUP
URINE MANAGEMENT
The case of mistaken identity
CHAPTER 23: INFIDELITY SURVEILLANCE
WORKING WITH DOMESTIC CLIENTS
The case of religious divorce
CHAPTER 24: MEDICAL APPOINTMENT SURVEILLANCE
MEDICAL APPOINTMENTS – KEY POINTS
CHAPTER 25: DISGUISES
CHAPTER 26: UNDERCOVER SURVEILLANCE
The case of the dodgy cable guy
CHAPTER 27: RURAL SURVEILLANCE
RURAL SURVEILLANCE ISSUES
PRE-SURVEILLANCE INQUIRIES (RURAL)
COMMENCING A RURAL STAKEOUT
The case of a favourable compromise
CHAPTER 28: AGENT COMMUNICATIONS
CHAPTER 29: GARBAGE SEARCHES
CHAPTER 30: SURVEILLANCE REPORTING
REPORT WRITING
ON ARRIVAL
EXAMPLE REPORT
The case of pornographic evidence
CHAPTER 31:
SURVEILLANCE FEES & CHARGES
TIME
KILOMETRES
CHARGE OUT CENTRES
REPORT FEE
VIDEO & PHOTOGRAPH EXPENSES
EXPENSES
TERMS
CHAPTER 32: WORK ETHICS & SAFETY
AGENT PROVOCATEUR
CONTINUITY OF EVIDENCE
AGENT SAFETY
The case of the mad whipper-snipper
The case of the mad mechanic
The case of the indiscreet policeman
The case of cheap phone calls
The case of a hunter becoming prey
The case of the panting intruder
CHAPTER 33: TRAINING COURSES
The case of the secret graduation
LICENSING DETAILS
CHAPTER 34: CONCLUSION